i coundnt connet to duelist server (antivirus/windows defender ?) how to solve this

[Chumbisa]

hi
i coundnt connet to duelit server, thats what appears when i try to log in (antivirus/windows defender ?) how to solve this ?
i already deactivate the Windows defender and firewall and still the same error !

Topic

[Duelit Forum Bot]

Hello Chumbisa #0206,

Thank you for your request, we will try to solve your problem as soon as possible.

In the meantime, please check out the tutorials section, nearly all common issues are answered there.
When your problem still remains, try using the search function to make sure that a similar request wasn’t answered in another thread already.

Keep in mind that we can only provide support when you added screenshots (of Duel Links + Duelit) to your thread.

This is an automated message, your request will be processed shortly.

[steilz]

That message appears when Duelit couldn’t send a request to the Duelit server – in 99% of all cases caused by Windows Defender – the other 1% are other antivirus softwares.
You may wanna check if you have some third party program (antivirus) blocking the connection or if you have some LAN wide rules set, which blocks this kind of untrusted traffic.

As discussed in other thread, Duelit sends simple Webrequests, so no ports or anything need to be forwarded.

[Chumbisa]

steilz wrote:

That message appears when Duelit couldn’t send a request to the Duelit server – in 99% of all cases caused by Windows Defender – the other 1% are other antivirus softwares.
You may wanna check if you have some third party program (antivirus) blocking the connection or if you have some LAN wide rules set, which blocks this kind of untrusted traffic.

As discussed in other thread, Duelit sends simple Webrequests, so no ports or anything need to be forwarded.

i already did all the things i know, i doesnt have other antivírus, i already deactvate Windows defender and did firewall execeptions. all ports open ! i really dont known what can i do more. how can we proceed in a situation like that ? refund ?

[steilz]

try it again with username Chumbisa.

[Chumbisa]

steilz wrote:

try it again with username Chumbisa.

then is wrong.

[steilz]

Chumbisa wrote:

steilz wrote:

try it again with username Chumbisa.

then is wrong.

what is wrong?

[steilz]

i think the only problem here was simply that you failed at the “How to join Discord members area” tutorial and started changing your username to stuff not supported by Duelit, so i changed it back.

[Chumbisa]

steilz wrote:

i think the only problem here was simply that you failed at the “How to join Discord members area” tutorial and started changing your username to stuff not supported by Duelit, so i changed it back.

thats true, that i really did, so how i can try again and wich user name is the correct now ? may i become one login name change ticket !?

[steilz]

The login is always your forum name, so “Chumbisa” should work fine now.

[Chumbisa]

now working perfect. thank you for the support !
and sorry for the mistake i did.

[steilz]

Chumbisa wrote:

now working perfect. thank you for the support !
and sorry for the mistake i did.

np, i restricted “#” now in the username, so that shouldn’t happen anymore.

[Author]

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